Delete your Mowalk account

You can delete your Mowalk account and personal data at any time.

Option 1: In the app

• Open Mowalk and go to the You tab.

• Tap Settings → Account settings → Delete account.

• Confirm. You will be signed out and your account will be scheduled for deletion and permanently deleted in 30 days..

Option 2: By email (if you can’t open the app)

Email hello@mowalk.fit from the email address you used to sign in to Mowalk, with the subject “Delete my account”. We’ll confirm your request and delete your account within 30 days.

What gets deleted

• Your profile (name, photo, Mowalk ID)

• Your walk history, routes and steps data

• Your MP, levels, streaks and achievements

• Your friends list, walk invites and reels

• Any data read from Health Connect and stored by Mowalk

What we may keep, and for how long

• Records we must keep by law, such as payouts for cash-reward challenges and related tax information — kept only for as long as the law requires

• Security and fraud-prevention logs — kept for up to 90 days, then deleted

• Anonymous, combined statistics that cannot identify you

Good to know

• Deletion is permanent. MP, streaks and walk history cannot be restored afterwards.

• Uninstalling the app does not delete your account. Please use one of the options above.

• Health data stays on your phone in Health Connect. You can manage it in your phone’s Health Connect settings.

Questions?

Contact us at hello@mowalk.fit.